Worker FAQ

Frequently asked questions

Garden Route Hands is currently focused on worker applications, screening, and building a reliable local cleaner database before public client bookings open.

1

Is Garden Route Hands already open for client bookings?

No. Garden Route Hands is currently in the worker-intake phase. We are accepting worker applications and building a screened worker database before public client bookings open.

2

Does applying guarantee work?

No. Submitting an application does not guarantee approval, work, income, permanent employment, recurring work, or placement. Applications are reviewed and screened before workers may be considered for future once-off cleaning jobs.

3

What type of workers can apply?

Garden Route Hands is currently accepting applications from experienced domestic cleaners, holiday-home / Airbnb turnover cleaners, and move-in / move-out cleaners.

4

Who provides cleaning supplies?

Clients must provide the cleaning supplies, products, cloths, mop, vacuum cleaner, broom, and any other equipment needed for the job. Garden Route Hands is currently collecting worker applications only and does not require workers to bring their own supplies.

5

Which towns are currently covered?

The current towns are George, Wilderness, Sedgefield, Knysna, Plettenberg Bay, and Mossel Bay.

6

What happens after I apply?

Your application is saved for review. Garden Route Hands may contact you for additional information, reference checks, ID verification, or screening before deciding whether to approve your application.

7

What information must I provide?

You may be asked for your name, phone number, home town, ID number, experience, transport access, availability, towns you can work in, skills, reference details, emergency contact details, and application notes.

8

Why do you ask for references?

References help Garden Route Hands review cleaning experience, reliability, and suitability for future once-off cleaning jobs.

9

Why do you ask for an ID number?

ID information may be used for application review, screening, and verification. It is not displayed publicly.

10

Will my details be shown publicly?

No. Worker application details are used internally for review, screening, and possible future work allocation. Public worker profiles are not part of the current launch phase.

11

How will approved workers receive work offers?

Once client bookings open, approved workers may receive direct job offers by phone or WhatsApp. A job offer is only an offer for a specific booking and does not guarantee future work.

12

Will clients choose workers from a public list?

No. Garden Route Hands is intended to operate as a managed service. Workers are not currently shown in a public marketplace where clients browse and choose individual workers.

13

How are workers selected for future jobs?

Garden Route Hands may consider location, availability, transport, skills, reliability, screening status, and fair job rotation when matching approved workers to future bookings.

14

Is this permanent employment?

No. Garden Route Hands is not offering permanent employment, live-in domestic employment, au pair placement, or guaranteed recurring employment. The intended platform scope is once-off domestic cleaning work.

15

When will client bookings open?

Client bookings will open once Garden Route Hands has enough reviewed and approved workers available in the selected Garden Route towns.